Exchange and Return

Kindly note that the resolution and settings of your monitor may affect the display of the item, and as such, the accuracy of colors cannot be guaranteed.

Reminder about return policies:

If you are dissatisfied with your purchase, please reach out to us first, and we will do our best to resolve the issue.
For returns (individual orders excluded), please contact us within 14 days of delivery and ensure that the items are sent back within 21 days of delivery.
You must use the same postal service that the items were sent to you, meaning that it is an international registered air mail with a tracking number.

Checking items

Returned items must be in the same state in which you received them. br Please try on the item without applying perfume to preserve it in its original condition in case it doesn't fit and you decide to return it. We accept returns for unworn (except for fitting) and UNWASHED items. This means that the products should not be damaged, dirty, washed, or worn (except for try-on), and any labels and tags should not be damaged.
Products that do not meet these conditions will be returned to you. Shipping costs will be at your expense.

Full refund

A refund will be issued upon receipt and inspection of the items. The refund will be made to the same card or Paypal, depending on where the payment was made. Shipping costs are not refundable.